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Looking for storage in Wixom Michigan? Here's our review
Do not sign up with iStorage
Have you ever been so annoyed at a company's business practices, you dedicate a non-trivial amount of time making a website out of spite, so they cant remove your review?
Here our experience with their "business"
Sign an agreement for the storage unit
They will get you to sign agreeable terms on a month-to-month contract. There is an initial setup fee for the storage unit.
Move your heavy items into the storage unit
Move everything you need to put into storage. Try not to break your back moving your couch, bedframe, and other heavy items into the storage unit.
Jack your storage cost way up
They claim an "expense in the cost of doing business" and nearly double your storage rates. You're not going to go move your heavy items again, are you?
Immediate rent increase
We rented our unit less than two months ago. We received an email on a sunday, notifying us of a rent increase by nearly double our original price
Payment history
Included is our complete payment history with this company. In 2 months, we went from $59 to over $100 per month.
New Units Cost Less
"The website does not reflect current pricing"
After calling about the price increase, the customer support representative told us that all units are going up in price. I went through the sign-up of a new unit on their website with the customer support representative on the phone. The cost of a new unit is less than we originally paid for. The customer support representative told us that the website does not reflect their current pricing, despite the fact you can rent and pay for the unit right from their website.
New unit cost
Here is an example of signing up for a new unit on their website. This is the initial introductory rate for new customers. After that, the sky is the limit for pricing.
We recommend you do not use iStorage
Consider literally anyone else
The Novi / Wixom area has a ton of storage facilities with less shady business practices. Here is a list of them. We recommend you pick any other than iStorage, or other NSA related storage properties